FAQ
Frequently Asked Questions
Have a question that is not here? Call or text us at (512) 522-3569 and we will answer it.
How much does junk removal cost?
Pricing is based on volume, which is how much space your stuff takes up in our truck. Most jobs fall between $99 for a single item and $650 for a full truckload. We always give you an upfront, flat-rate quote before we lift a thing.
How quickly can you come out?
Most pickups happen the same day or next day. Call or text (512) 522-3569 and we will tell you the soonest available window. Same-day availability depends on our route, so the earlier you call the better.
What can you take?
Just about anything two people can lift. Furniture, appliances, mattresses, yard waste, construction debris, electronics, and full property cleanouts. If it fits in the truck, it is gone.
What can you not take?
By Texas regulation we cannot haul hazardous materials such as paint, chemicals, asbestos, or motor oil. We also cannot take large quantities of tires or any medical waste. If you are unsure, just ask.
Do I have to be home for the pickup?
Not always. As long as the items are accessible (driveway, curb, garage, or unlocked side gate), we can pick up while you are away and send you a digital invoice afterward.
Do you donate or recycle?
Yes. We donate usable items to local Austin charities and route metal, appliances, mattresses, and electronics to recyclers wherever possible. We never illegally dump.
Are you licensed and insured?
Fully licensed and insured. Tanner served 10 years in the U.S. Army before starting JT Junk Solutions, and we run the business by the book.
Do you serve commercial customers?
Yes. We work with property managers, real estate agents, and small business owners across Greater Austin for office cleanouts, retail spaces, tenant move-outs, and recurring commercial pickups.
How do I pay?
We accept all major credit and debit cards, ACH, and cash. Payment is due upon completion. You will get a digital receipt within minutes.
What if I am not happy with the work?
Tell us before we leave. We have a Satisfaction Guarantee and we will fix it on the spot. If we miss something, we come back same day to make it right.
Ready to get your space back?
Call us now and we will have a price to you in minutes and a crew at your door as soon as tomorrow.